Find answers to common questions ?
What does shipping cost?
Shipping only costs $5.00 no matter how many items you order. You can order a single underwear or 10 pairs and its only $5.00 for U.S residents. We also have several upgraded shipping options available and they will display during your checkout.
How fast do items ship from your warehouse?
Why are you asking so many questions? All items ship within 24 hours of being placed excluding weekends and holidays.
Can I combine orders to save on shipping?
No, we charge the shipping fee for each order. It's all part of our master plan so we can offer you the best prices available anywhere.
What is your order packaging like?
We ship all orders in plain white mail bags. They do not contain any markings or advertisements for CheapUndies. The shipping label shows Whoa Media as the from name so no worries.
How do I track my package?
We ship with USPS, UPS, DHL and once the order ships you will recieve a tracking number by email or you can log in to your account and click the order number and the tracking number will be displayed.
Why are your items so cheap?
We are able to sell items so cheap because of our purchase volume and negotiations with brands. We get the items from the brands for extremely cheap and then extend the discount to you. Our margin is extremely minimal so we can offer you below wholesale pricing.
Do I need an account to buy an item?
No if you are a new customer and do not have an account the system will assist you in creating one at checkout. Your account can be used to track your package, view previous orders and set up express checkout (speeds up the checkout process). If you would rather not have an account you can choose to checkout as a guest.
What if I change my mind?
Now if everyone changed his or her mind then no decisions would be made. No orders can be cancelled once placed. If you change your mind on your purchase we recommend that you ebay the product or give it as a gift.
Can I cancel my order?
Unfortunately, we are unable to change or cancel an order once it has been submitted. Oh and please, do not tell us you've placed and order by accident. The underwear mafia tested this and has confirmed that this is scientifically impossible.
Yes, Don't worry your information is safe with us! We will never share your info with any third party or mail any marketing materials to you in the mail.
How can I sell my products on your site?
If you are interested in selling us your products just fill out this form Click Here. The underwear mafia will reach out to you and try to work something out.
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